About Us
- The Harrington Institute
- Dr. Harrington
- Harrington Institute Team
The Harrington Institute is a global Management Consulting Firm and a leading advisor in business strategy, organizational excellence and performance improvement. We advise clients in a wide range of sectors and regions. We work with leading business corporations, governments and international organizations and help them create competitive advantage by building essential capabilities.
Our strength lies in our capacity to help clients envision their highest-value opportunities, identify their most critical challenges, and transform their organizations to gain and sustain essential competitive advantage. We bring in rigorous analytical approach to client businesses.
We provide customized approaches and methodologies that serve as agents of change and assist our clients to achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Our innovative consulting approach blends effective management tools with sophisticated coaching and training practices that produce lasting improvement results. We bring knowledge, deep functional expertise, and a practical approach to build capabilities and deliver real impact.
We bring our own proprietary methodologies to guide the identification of client problems, and to serve as the basis for recommendations for more effective ways of performing business tasks.
Our experts write the books and methodologies that our consultants use. We believe strongly in research and constantly add to our highly acclaimed improvement and innovation tools that change the way our clients do their business.
Our guiding philosophy is anchored in client-based innovation. We focus on the development and application of innovative ideas for organizational culture and change, and promote creativity to achieve breakthroughs in superior performance.
Our clients benefit from our experience in a wide range of sectors as well as from our diverse functional capabilities. We provide unique solutions to challenges faced by our clients and help them develop the tools necessary to survive and thrive in today’s fast changing business environment. Simply put, we help organizations improve their performance primarily through the analysis of existing business challenges and development of plans for improvement.
Bill Clinton, President of the United States:In the book, Tech Trending, Dr. Harrington was referred to as "the quintessential tech trender." The New York Times referred to him as having a "…knack for synthesis and an open mind about packaging his knowledge and experience in new ways -characteristics that may matter more as prerequisites for new-economy success than technical wizardry…"
Present Responsibilities:
Dr. H. James Harrington now serves as the Chairman of the Board for the Harrington Institute. He also serves as President of the Walter L. Hurd Foundation. He also serves as the Chairman of the Board for a number of businesses and as the U.S. Chairman of Chair on Technologies for Project Management at the University of Quebec in Montreal. He also serves as the Chairman for the Advisory Board for the e-TQM College in Dubai.
Dr. Harrington is recognized as one of the world leaders in applying performance improvement methodologies to business processes. Dr. Harrington writes regular columns for the Quality Digest Magazine.
Previous Experience:
In February 2002, Dr. Harrington retired as the COO of Systemcorp A.L.G., the leading supplier of Knowledge Management and Project Management Software solutions. Prior to this, Dr. Harrington had joined Ernst & Young (E&Y) when they acquired his company, Harrington, Hurd, & Rieker (1989). For the next ten years he served as a Principal and one of the leaders in the Process Innovation Group at Ernst & Young.
Prior to starting HH&R, Dr. Harrington was with IBM for over 30 years as a Senior Engineer and Project Manager. During his time with IBM, he gained a wealth of practical experience in serving in Executive Management positions in manufacturing, test engineering, product engineerin reliability engineering, and quality assurance.
Dr. Harrington is past Chairman and past President of the prestigious International Academy for Quality and of the American Society for Quality Control. He is also an active member of the Global Knowledge Economics Council. He is the president of the Walter L. Hurd Foundation.
He served for ten years as an A-level member of ISO TC176 (the technical committee responsible for writing the ISO 9000 series) and TC 207 (the technical committee responsible for writing ISO 14000 environmental standards).
Credentials:
Dr. Harrington is a government-registered Quality Engineer, a Certified Quality and Reliability Engineer by the American Society for Quality Control, and a Certified Professional Manager. Dr. Harrington has an MBA and Ph.D. in Engineering Management and a BS in Electrical Engineering.
The Harrington/Ishikawa Medal presented yearly by the Asian-Pacific Quality Organization was named after Dr. Harrington to recognize his many contributions to the region. In 1997, the Quebec Society for Qualite named their Quality Award "The Harrington/Neron Medal" honoring Dr. Harrington for his many contributions to the Quality Movement in Canada. In 2000 the Sri Lanka national quality award was named after him.
Dr. Harrington's contributions to performance improvement around the world have brought him many honors. He was appointed the honorary advisor to the China Quality Control Association, and was elected to the Singapore Productivity Hall of Fame in 1990. He has been named lifetime honorary President of the Asia-Pacific Quality Control Organization and honorary Director of the Association Chilean de Control de Calidad.
Dr. Harrington has received many awards including the prestigious Edwards Medal and China's Magnolia Award.
Dr. Harrington has been elected a Fellow of the British Quality Control Organization and the American Society for Quality Control. He was also elected an honorary member of the quality societies in Taiwan, Argentina, Brazil, Colombia, and Singapore. He is also listed in the "Who's-Who Worldwide" and "Men of Distinction Worldwide." He has presented hundreds of papers on performance improvement and organizational management structure at the local, state, national, and international levels.
Dr. Harrington is a very prolific author, publishing hundreds of technical reports and magazine articles. He has authored 21 books, and 10 software packages. You might also wish to review his Awards, Professional Activities and read about him in Breaking News.
| Frank Voehl | Chancellor – Harrington Academy |
| Areas of expertise | Application of the quality tools and methods to public and private organizations, including city, county, community government, and nonprofit operations. Certified Master Black Belt Instructor in lean Six Sigma and performance management, a noted author and series editor of over 30 books and hundreds of business management and improvement articles, and technical papers. He is one of the few Six Sigma Grand Master's. |
| Dr. Kenneth C. Lomax | Senior VP – Process Innovation |
| Areas of expertise | Strategic Planning, developing six-sigma strategies, implementing ISO9000 strategies, process development and managing the quality process, organization-wide assessments, customer surveys, employee involvement, leadership training, developing corporate structures, managing the change process and building exceptional leadership teams. Certified Six-Sigma Black Belt and author/co-author of six books on performance management. |
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| Patrick Donnally | Senior Manager |
| Areas of expertise | Executive management, strategic planning and implementation, performance excellence, organizational development, process improvement, Quality cost management, Six Sigma, and ISO 9000. He is certified as a Six Sigma master black belt. |
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| Charles P. (Chuck) Mignosa | Senior Manager |
| Areas of expertise | Quality systems, performance improvement methodologies, organizational development, design of experiments, Six Sigma, ISO 9000, ISO 14,000, health and safety, process redesign. Sr. ISO Auditor and process implementation. He is a certified Six Sigma master black belt. Extensive background in reliabilities engineering. |
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| Nadir Bendjedah | Manager |
| Areas of expertise | A trilingual experienced consultant and trainer with Organizational Excellence, Project Management, Quality/Performance and Total improvement management experience in the Middle East, North America and Africa. Also a certified Black Belt, Certified Project ManagerCPM, and EFQM Certified Assessor. . |
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| Robert E. Perez | Executive, Senior Consultant |
| Areas of expertise | Project Design Engineer in Electro Optics in the three industries: Aerospace, Oil Exploration and Bio Chemistry. He was the Electro optics engineer responsible for the last 10K feet of the visual component of the Lunar Module Simulator. This system was used to train NASA’s Astronauts for the Apollo’s manned flights to the moon. His project management experience includes leading a team of 7 engineers and technicians to design and release to market a 16 channel blood chemistry analyzer. |
| Doug Nelson | Executive, Senior Manager |
| Areas of expertise | Experienced trainer in Lean, Six Sigma, and Supply Chain Management with training experience in China, UAE and US. He is the Past President of the APICS, Portland Chapter. Doug has considerable experience in Accounting, Information Technology, Management, Manufacturing, Marketing, and Project Management. He is a Certified Fellow in Production and Inventory Management, Certified Six Sigma Master Black Belt, Certified Six Sigma Corporate Auditor, and was one of the first Certified Supply Chain Professionals (CSCP) in the US. |
| Dr. Ahmad Elshennawy | Senior Manager |
| Areas of expertise | Engineering & Management Systems at the University of Central Florida. Dr. Elshennaway has a PhD in Industrial Engineering and is a certified Master Black Belt. He has contributed to over 21 books and has developed and teaches numerous undergraduate and graduate level courses. He has taught classes to prepare individuals to become certified as quality and reliability engineers. |
| Navin Shamji Dedhia | Senior Manager |
| Areas of expertise | Quality Management Systems, Total Quality Management, Quality Assurance, Process Quality, Supplier Quality, Supplier Qualifications, Auditing, Problem Solving, Corrective & Preventive Actions. Extensive background in the application of quality principles and management in organizations like IBM. He is a certified Six Sigma master black belt. |
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| Emad Hamdi | Senior Consultant |
| Areas of expertise | Quality Manager and Lead auditor both in manufacturing and software industries. Specializes in quality engineering, especially in the fields of manufacturing process ranging from the Hi-tech industries of Smart Cards through the heavy industry of home appliances. |
Candy Rogers.
Richard Harrington.
Thomas McNellis.
Brett Trusko.
David Feist.
Bill Ruggles.
Prof. Mohamed Zairi.
Bill Schwarz.
John Ikeda.
Wilfred Hamrum.
Marcos Bertin.